Polaris Points - 4/25/2018
1) BLOCKS – You may notice notes popping up on your screen while in Leap (when placing a hold for a patron, when checking a patron’s materials out, etc.). These notes are called BLOCKS. They are not used in the way we used Blocks in Sirsi. A Block can be as simple as alerting you that a patron has a hold waiting for them. It might tell you that the patron has fines. It also may tell you that this patron is Barred. Make sure to read the Blocks.
2) Cancelled holds – Cancelled holds remain in a patron’s account for 90 days. Most cancelled holds can be reinstated if the patron wants the item on hold again.
3) Number of Renewals – The number of renewals allowed on an item depends on WHERE the item comes from. Here in Des Plaines, we allow up to 3 potential renewals on most items. If a patron checks out a DPPL item, they will see 3 out of 3 renewals left in their account. However, Round Lake, for instance, only allows 2 renewals. If a patron checks out an item here that came from Round Lake, they will only get up to 2 potential renewals. And if a patron checks out an item that came from Wilmette, they will get up to 4 potential renewals.